Datenschutz_en | dastraunseehaus

PRIVACY POLICY

Status: 02/02/2026

The protection of your personal data is very important to us.
We therefore process your data exclusively on the basis of the statutory provisions (GDPR, DSG, TKG 2021).
In this privacy policy, we inform you about the most important aspects of data processing in connection with our website and our accommodation services.

1. Controller

The controller responsible for data processing is:

Michael Buchberger
dastraunseehaus
Uferstraße 28
4801 Traunkirchen
Austria

E-mail: info@dastraunseehaus.at

2. Processing of personal data

We process personal data only if this is necessary and a legal basis exists.
Personal data includes in particular:

Name
Address
E-mail address
Telephone number
Booking and stay data
Payment information (no credit card data)

3. Purpose of data processing

Your personal data is processed for the following purposes:

Processing of bookings and enquiries
Handling of accommodation contracts
Communication with guests
Fulfilment of legal obligations (e.g. reporting obligations, tax obligations)
Operation and security of the website

4. Legal bases of processing

The processing of your data is based on the following legal bases:

Art. 6 para. 1 lit. b GDPR (performance of a contract)
Art. 6 para. 1 lit. c GDPR (legal obligation)
Art. 6 para. 1 lit. f GDPR (legitimate interest, e.g. IT security, communication)

5. Booking processing via Smoobu

We use the external booking service Smoobu GmbH to process bookings.

As part of the booking process, personal data is transmitted to Smoobu insofar as this is necessary for the performance of the contract.
Processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

Further information on data processing by Smoobu can be found at:
https://www.smoobu.com/de/datenschutz/

6. Contact

If you contact us by e-mail or via a contact form, the data you provide will be stored for the purpose of processing the enquiry and in case of follow-up questions.

This data will not be passed on without your consent.

7. Cookies

Our website uses cookies to ensure basic functionality and to improve user-friendliness.

Cookies do not cause any damage to your device.
You can prevent the storage of cookies by adjusting your browser settings accordingly.

8. Server log files

The hosting provider automatically collects and stores information in so-called server log files, which your browser automatically transmits.
This includes in particular:

IP address
Date and time of the request
Browser type and version
Operating system
Referrer URL

This data cannot be assigned to specific persons and is not merged with other data sources.

9. Disclosure of data

Your personal data will only be disclosed if:

this is necessary for the performance of the contract
there is a legal obligation
you have expressly consented

Data will not be disclosed for advertising purposes.

10. Storage period

We store personal data only for as long as this is necessary for the stated purposes or as required by statutory retention obligations.

11. Your rights

You are generally entitled to the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to withdraw consent
Right to object to processing

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with the supervisory authority.

Competent supervisory authority:
Austrian Data Protection Authority
Barichgasse 40–42
1030 Vienna
https://www.dsb.gv.at

12. Data security

We take technical and organisational security measures to protect your personal data against loss, misuse and unauthorised access.

13. Authoritative language version

The authoritative language version of this privacy policy is German.
Any translations are provided for information purposes only.

13. Amendments to this privacy policy

We reserve the right to amend this privacy policy if necessary in order to adapt it to changes in the legal situation or technical developments.